About / Vision & Values

Vision & Values

Cole Chemical differentiates itself by offering value-added services with the products we sell. These services make us more than a vendor; they make us a valued partner by providing clients with superior value.

  • We train our employees to meet customer requirements, and to identify and assist our customers in reducing their costs.

  • We know that developing loyal customers comes from earning their trust. To earn that trust, we must be responsive, informative, dependable, flexible and friendly.

  • We work with honesty, integrity, independence and objectivity.

  • We put our clients’ needs ahead of ours.

  • We expect all of our employees to maintain the highest ethical standards.

  • We avoid conflicts between personal interests and the interests of our clients.We respect the confidentiality of our customers’ information.

  • We value diversity.

“We believe in the value of building relationships –between customers, suppliers and employees.”

- Founder, Donna Cole

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